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Customer registration
Age Limit and Other RequirementsOrder Buypass ID on Smart CardOrder Buypass ID in MobileValidity Period – Buypass IDDelivery Address – Outside NorwayIdentity VerificationIN Groupe ID VerifierIdentity Verification Rejected -
Personal Information
New National Identification NumberName Change or Moved AddressChange Mobile NumberChange Email Address -
Buypass ID on Smartcard
Activate Smart CardBlocked or forgotten PIN codeBuypass JavafriOrdering Renewal and Additional CardsOrder a Card ReaderExpired Smart CardSmart Card Not DetectedChange Your PIN Code -
Buypass ID in Mobile
Blocked PIN in the Buypass ID AppForgot PasswordActivate the Buypass ID AppActivating the App on Multiple DevicesRenew Certificates -
Revocation Service
Lost phone or tabletLost Smart Card