Operational messages

For questions about our operational messages, contact Customer Service.

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2026-10-27 Buypass ID in mobile

Buypass ID in mobile will be unavailable for up to one hour during scheduled maintenance on 27 October 2026 between 00:00 and 06:00. The maintenance is due to a migration to new HSMs for the service.

2025-11-05 Authentication and Signing in Google Chrome and Microsoft Edge

We are currently experiencing issues with authentication and signing when using smart cards in Chrome/Edge. The issue is caused by Google and Microsoft's recent introduction of stricter rules for local network access in the browser, which affects solutions that communicate with local components – such as smart cards.

To resolve the problem, the browser must be configured to allow access to your smart card. Read the setup guide here

Alternatively, customers may use a different browser for the time being.