Ongoing maintenance:
Ordering of Buypass ID is temporarily unavailable due to planned transition to new verification solution. Renewal is now available via My Page.
It will not be possible to order Buypass ID on mobile or smart card from Oct 30th at 00:00 to Nov 4th at 12:00. You can continue to use your existing Buypass ID as usual. Read more here.
Find an answer to your questions
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Buypass ID ›
Blocked or forgotten PIN codeActivate Smart CardIdentity Verification Rejected -
Buypass ID in mobile ›
The help pages for Buypass ID in Mobile have been moved to Buypass IDForgot password on activationMissing the activation codePosten - Activation code delivery (PUM) -
Smart card ›
The help pages for Buypass ID on Smart Card have been moved to Buypass ID -
Payment and money ›
Invoice received from Buypass?Money transfer to Norsk Tipping player accountMoney transferred from Norsk Tipping player account hasn’t been received -
Enterprise certificate ›
Blocked PUK codeFind the order numberChange contact information -
Buypass Code ›
Blocked PIN codeI haven’t received the activation code / link via SMSWhere do I find the App ID? -
Buypass Fido2 ›
Blocked PIN codeReset Fido2 deviceIN Groupe ID Verifier
Find an answer to your questions
-
Buypass ID ›
Blocked or forgotten PIN codeActivate Smart CardIdentity Verification Rejected -
Buypass ID in mobile ›
The help pages for Buypass ID in Mobile have been moved to Buypass IDForgot password on activationMissing the activation codePosten - Activation code delivery (PUM) -
Smart card ›
The help pages for Buypass ID on Smart Card have been moved to Buypass ID -
Payment and money ›
Invoice received from Buypass?Money transfer to Norsk Tipping player accountMoney transferred from Norsk Tipping player account hasn’t been received -
Enterprise certificate ›
Blocked PUK codeFind the order numberChange contact information -
Buypass Code ›
Blocked PIN codeI haven’t received the activation code / link via SMSWhere do I find the App ID? -
Buypass Fido2 ›
Blocked PIN codeReset Fido2 deviceIN Groupe ID Verifier
Customer support
Opening hours
Monday - friday
08:00 - 20:00
Saturday
10:00 - 18:00
Phone number: +47 22 70 13 00
Contact our Customer Support
Please let us know how we can help you. Fill out the form below.