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Personal information and cookies on our websites

Our website is built with the Enonic XP platform. We use cookies on our website to give you a better user experience and to provide us with useful insights about how our website is used. 

Use of cookies

When you visit our websites, cookies are used to recognize your computer or mobile phone. A cookie is a small text file that is stored on your computer or mobile and retrieved from there on later visits. It provides information about your activity on our website and makes it easier for you to use our services.

You can choose which type of cookies you accept, with the exception of cookies defined as "Strictly necessary cookies". They are usually based on your choices for a service, such as specifying privacy settings, logging in, or completing forms. You can set the browser to block or notify you of these cookies, but then some parts of the website may not work properly.

Google Analytics (GA)

Buypass uses Google Analytics to measure how our website and mobile applications are used. We do this to improve functionality and content. We have set up Google Analytics with masked IP addresses so that all visitors are anonymized.

Data storage in Google Analytics is set to 26 months.

Google Tag Manager

Used to add different code snippets (script) to our website for statistics and customisations.

Chat from eDialog24

Users of our website have the opportunity to contact us via chat. We use eDialog24 for this service. To start a chat, the user must register their first name and email address. We save your chat history and contact information in eDialog24 for 30 days so we can help you as efficiently as possible. Conversations via chat are stored in Pure Service until there is no longer a need for this data, or the user requests its deletion.

Hotjar

Provides statistics on the use of our website, and provides the opportunity to obtain feedback from visitors. Data is anonymous but users can enter their email address at their own discretion.

Facebook Pixel

We use Facebook Business Manager to create advertisements and track actions on our website using the Facebook Pixel. We refer to Facebook’s current policy, which is in accordance with GDPR.

LinkedIn Insight

We use Linkedin Marketing Solution to create advertisements and track actions using LinkedIn Insight Tag that creates a cookie. You can read more about LinkedIn Insight Tag here.


 

Other systems that store personal data from our website

Microsoft Dynamics CRM

We use Microsoft Dynamics CRM to manage information about our contacts (customers, partners, and prospects). We save such data as name, email, phone number, and notes related to conversations and the sales process. Data is stored as long as it is required, or until the user requests its deletion.

Click Dimensions (CD)

We use Click Dimensions (CD) for digital marketing, the distribution of newsletters, customers services, etc. CD is integrated with Dynamics CRM and extracts data in marketing lists for distrubution.

CD handles user consent to receive online marketing from Buypass. All broadcasts of digital marketing are based on active consent. Subscribers who have given active consent may withdraw it at any time.

We have the ability to extract statistics from CD related to the activities we conduct, including information about who has opened emails and clicked links.

Buypass Community

Buypass uses Forumbees as the total supplier of the Buypass Community. In this context, the guidelines and privacy policy of Forumbees applies.

Contact form

We use simple contact forms on our website. Data from the contact forms is stored in our customer service system, as well as in CRM. Registered data will be temporarily stored in our publishing solution Enonic XP and automatically deleted after 30 days.

  • e-mail data is stored in our customer service system, Pure Services
  • Inquiries related to sales are stored in our CRM system, Microsoft Dynamics CRM
  • Consent for electronic marketing