Help Smart card

Order PUK code

  1. Insert the smart card into the card reader
  2. Go to Buypass Minibank
  3. Press Confirm
  4. We will send a new PUK code to your registered address

Contact Customer Support if you cannot order a PUK code in Buypass ATM

Remember that you can unblock smart cards with Buypass ID in mobile or Bank ID in our Self-service.

  • Form or e-mail

    Form or e-mail

    Fill in the form or send e-mail to

  • Call us

    Call us

    You can call us at  
    +47 22 70 13 00

  • Chat


    You will find the icon to start a chat at the bottom right - when our chat is open