Unlocking the PIN code on smart cards can be done in our self-service solution. In self-service, you can set a new PIN code using PUK code, Buypass ID in mobile or Bank ID.
- Insert the blocked smart card into the card reader and go to Self-service
- Select the desired method of unblocking your smartcard and follow the instructions.
Self-service requires installation of Javafree to be able to communicate with the card.
If you do not have access to a Buypass ID in mobile, Bank ID or your PUK code, please contact Customer support.
If you have an offline solution and cannot access our self-service solution, use one of these methods:
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User of Helsenett with NetID
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User of Helsenett with Buypass Access
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I have an employee card with Buypass ID