Forgotten password | Buypass.com
Gå rett til innhold
Help Buypass ID in mobile

Forgotten password

To change your password you need to have access to an eID at level high:

  • Buypass ID on smartcard
  • Buypass ID in mobile - App
  • Norwegian BankID

Download the Buypass ID app and activate Buypass ID Private Android iPhone

Option 1 - Change Password via Self-service

  1. Go to the self-service solution
  2. Enter your National Identity Number
  3. Select your preferred identification method and log in
  4. Enter your new password and click Save

Option 2 - Change Password via My page

  1. Go to My Page
  2. Select your preferred identification method and log in
  3. Scroll down to Buypass ID in Mobile
  4. Click Change under Password
  5. Enter your new password and click Save

NOTE! If you have forgotten your password before Buypass ID in mobile is activated, you can create a new password with the app.