Help Smart card

Expired smart card

If your smart card has expired, you must order a new card. Follow the instructions for the type of card you have:

  • I bought my card directly from Buypass

    A Buypass smart card lasts for 3 years. The card can be renewed in the two months prior to the expiration date on My Page. Login with your smart card.

    If it is not renewed before the expiration date, the card will be blocked. To get a new card, please contact Buypass Customer support.

  • I ordered my smart card through the journal provider

    Contact the journal provider.

  • I have a Norsk Tipping player card

    A Norsk Tipping player card has a lifetime of 8 years. If the card has expired, you must get a new one from Norsk Tipping.