Help Smart card

Delivery of smart cards abroad

We send the smart card to the address you registered when ordering. If you have an address outside Norway, you will receive smart cards and letters with PIN and PUK codes to this address.

The smart card is temporarily suspended until you have completed a credential check at one of the following instances:

  • Embassy
  • Consulate
  • Notar (Notarius Publicus)
  • Police

The instance will take a copy of your valid ID and approve the copy with their stamp, date and signature.

To complete the verification process, you must send this approved identity check to us:

Buypass AS
Postboks 639

We will then activate your smart card and you can start using it.