Here are some tips on what to do if you experience any problems related to the operating system Windows Vista / Windows 7
:
Tried to install the card reader
, but could not find valid drivers
:
For smart card solution to work on Windows Vista / Windows 7
, you must have one of
these card readers
:
- Cardman 3121
- ExpressCard
- Cardman 3021
- PC USB TR Buypass
- PCMCIA (CardMan 4040)
Note
: Cardman 2020 will not work on 64 bit
, only 32 bit
.
(
To find out which card reader you have
, see the back of the card reader
)
Drivers for the card readers are here.
Error code 31503 when logging in and smartcard test fails on the first point:
This could be because either you run an older Installation CD
, run various cleaning tools
or the smart card service has stalled.
If you get error code 31503 or error on the first point in the smart card test
, run one of the fixes below:
Run this if you are using Windows Vista:
Vista-fix
Run this if you are using Windows 7:
W7-fix
Once you
've done what
's in the manual
, remember to restart the machine.